Banking Associate Role in TD, Philadelphia: A Comprehensive Overview
TD Bank is offering an exciting opportunity for a Banking Associate in Philadelphia, Pennsylvania, United States of America. This role promises not only a competitive salary range of $22.00 – $27.75 USD but also a supportive work environment that encourages growth and skill development. TD Bank prides itself on delivering fair and equitable compensation opportunities to all colleagues, ensuring that everyone has the chance to progress in their roles over time.
The base pay offered can vary based on various factors such as the candidate’s skills and experience, job-related knowledge, and geographic location. Also, it considers the specific business and organizational needs. You, as a candidate, are encouraged to discuss these compensation-related matters with your recruiter to gain more specific details for this role.[source]
Job Description and Expectations
As a Banking Associate, you’ll play a key role in delivering TD’s brand promise. You’ll be primarily responsible for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals.
Your role will cover a wide range of tasks, such as processing customer transactions, opening new accounts, and educating customers on all banking products and services. You’ll also provide end-to-end advice to customers by building trust with educational content & tools, providing consultative support, and advocating with proactive insights & recommendations.[source]
Education and Experience
You’ll need at least a high school diploma or GED, along with 1-year experience working with customers in any capacity. This experience could be demonstrated through volunteering, education, or military experience. Teller experience is preferred but not a must. You will also be required to complete teller training and part 1 of platform training upon hire.
Moreover, effective problem-solving skills, excellent communication skills, the ability to work independently and within deadlines, and proficiency in Microsoft Office are among the other skills and qualities TD seeks in candidates for this role.[source]
Customer Accountabilities
As a Banking Associate, you’ll be expected to provide legendary customer service while transacting, promoting, educating, and referring TD products to new and existing customers. You’ll have to establish and nurture customer relationships by actively listening to customer needs and engaging in additional conversations to identify any additional needs and offer a solution or partner referral. You will also manage wait times to meet with a Banker by scheduling, rescheduling, or cancelling client meetings as required.[source]
Physical Requirements
The job involves a mix of both sedentary and active work. You’ll need to perform multiple tasks, operate standard office equipment, and respond quickly to sounds. There will be occasional lifting/carrying (under 25 lbs. and over 25 lbs.), occasional squatting, bending, kneeling, and crawling, and frequent sitting, standing, and walking. Domestic travel is also occasionally required.[source]
Be Part of TD’s Community
TD is one of the world’s leading global financial institutions and is the fifth-largest bank in North America by branches/stores. By joining TD, you’ll be part of an organization that strives to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses. TD is deeply committed to being a leader in client experience, making it a great place to build your career.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. Interested candidates are encouraged to apply.[source]
