TD Bank: Banking Associate Role in Worcester, Massachusetts, United States of America
TD Bank, one of the world’s leading global financial institutions, is seeking a Banking Associate for their Worcester, Massachusetts location. This role plays a crucial part in upholding TD’s Brand promise at the store, performing a range of tasks, and offering advice and educational support on services, products, and tools to assist Customers in achieving their financial goals. For more information about this opportunity, read on or click here.
Compensation and Growth Opportunities
TD Bank highlights their commitment to providing fair and equitable compensation opportunities for all colleagues. Candidates can expect a base pay ranging from $22.00 to $27.75 USD, depending upon their skills, experience, job-related knowledge, and geographic location. The bank also emphasizes growth opportunities and skill development as defining features of the colleague experience at TD.
Role Description and Requirements
As a Banking Associate, you will be accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers reach their financial goals.
Some of the key responsibilities include processing customer transactions, opening new accounts, educating customers on all banking products and services, and being able to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and online (digital) banking.
The ideal candidate for this role should have a high school diploma or GED and at least 1 year of experience working with customers, which can be demonstrated through any of the following: volunteering, education, military experience. It is also preferred that the candidate has teller experience and possesses strong organization skills to handle multiple tasks in a fast-paced environment.
Customer Accountabilities
The Banking Associate will play a critical role in consistently providing legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. This includes establishing and nurturing customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral.
Physical Requirements
The nature of the role requires the candidate to be physically equipped to perform a variety of tasks such as standing, walking, lifting/carrying items under and over 25 lbs., and responding quickly to sounds. The ability to concentrate for long periods of time, read, write and comprehend instructions, and perform basic mathematical operations is also crucial for the role.
Training and Onboarding
TD Bank is committed to ensuring the success of its new hires by providing comprehensive training and onboarding sessions. This ensures that you have all the necessary tools to excel in your new role.
TD Bank: A Workplace Committed to Diversity and Inclusion
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law. If you require accommodations to complete the application process, please contact TD Bank’s US Workplace Accommodations Program at [email protected].
For further details about the Banking Associate role at TD Bank, Worcester, Massachusetts, click here.
