Banking Associate Role
TD is committed to providing equitable compensation opportunities to all colleagues. This commitment stems from their belief in fair growth opportunities and skill development for all employees. TD’s compensation policies and practices have been designed to allow colleagues to progress through their salary range over time as they grow in their roles. The actual base pay offered may vary based upon the candidate’s skills, experience, job-related knowledge, geographic location, and other specific business and organizational needs.
TD is located in Ashland, Massachusetts, and offers a full-time role of 40 hours per week with a pay scale ranging from $22.00 to $27.75 USD. As a candidate, you are encouraged to discuss compensation related questions with your recruiter who can provide more specific details for this role.
Role Description & Requirements
The Banking Associate is a professional in banking and plays an essential role in delivering TD’s Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.
The role requires the candidate to be a high school graduate or GED holder, with at least a year of customer service experience. Teller experience is preferred, and the successful candidate will be required to complete Teller training and part 1 of platform training upon hiring. The candidate should also possess strong organizational skills, excellent communication skills, and demonstrated problem-solving skills.
Customer Accountabilities
The role demands a consistent provision of legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. The associate is expected to establish and nurture customer relationships, manage wait times, engage in lobby leadership, and understand and support the Bank’s customer service strategy.
Shareholder & Employee/Team Accountabilities
The Banking Associate must ensure compliance when completing operational activities and accurately process cash/deposit/withdrawal transactions and other account servicing requests. The associate is expected to contribute to a positive work environment by aligning to TD Model, Brand, and Culture, and be an active participant in personal performance and development activities.
About TD
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. TD is deeply committed to being a leader in client experience, that is why they believe that all colleagues, no matter where they work, are client-facing. They strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world.
TD also offers a comprehensive Total Rewards package that reflects the investments they make in their colleagues to help them and their families achieve their financial, physical, and mental well-being goals.
If you’re interested in this role and think you have what it takes to contribute to TD’s success, you can find more information Here.
