About the Job Opportunity at TD
TD, a leading global financial institution and the fifth-largest bank in North America, is offering an exciting job opportunity for a Banking Associate in Philadelphia, Pennsylvania, United States of America. This role is integral to delivering TD’s brand promise at a store location. The banking associate will be tasked with accurately completing everyday banking transactions and providing advice, educational support, and guidance on various services, products, and tools to help customers achieve their financial goals. The details of this job opportunity can be found here.
Compensation and Working Hours
The Banking Associate will work 20 hours per week, with pay ranging from $22.00 – $27.75 USD. TD is committed to providing fair and equitable compensation opportunities to all its colleagues. The base pay offered may vary based on the candidate’s skills, experience, job-related knowledge, geographic location, and other specific business and organizational needs. TD encourages open dialogue about compensation, and candidates are free to ask related questions to their recruiters.
Job Description and Responsibilities
The Banking Associate will be responsible for various tasks, including processing customer transactions, opening new accounts, and educating customers on banking products and services. The associate will also provide end-to-end advice to customers, including building trust with educational content and tools, providing consultative support, and advocating with proactive insights and recommendations. The associate will utilize TD’s systems and tools to engage with customers, deepen relationships, and attract and retain customers.
Customer Accountabilities
The associate will consistently provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. They will establish and nurture customer relationships, manage wait times, and engage in lobby leadership. The associate will also drive referrals to store colleagues and partners to support broader, more complex financial needs of customers.
Shareholder Accountabilities
The associate will ensure compliance with company guidelines and regulations while completing operational activities. They will also accurately and efficiently process transactions and ensure compliance with all regulations, policies, and procedures.
Employee/Team Accountabilities
The associate will contribute to a positive work environment by participating as a member of the team. They will actively seek opportunities to improve work delivery with high attention to quality standards and positively embrace change.
Experience and Skills Required
Applicants should have a high school diploma or GED and at least one year of experience working with customers. Teller experience is preferred, and proficiency in Microsoft Office is required. Strong organizational skills, excellent communication skills, demonstrated effective problem-solving skills, and the ability to work independently and within deadlines are also required.
Physical Requirements
The job includes frequent sedentary work and performing multiple tasks. It also requires occasional domestic travel. The associate will often be required to sit, stand, and walk, and occasionally lift/carry items under 25 lbs. and over 25 lbs. Squatting, bending, kneeling, crawling, climbing, reaching overhead, pushing, pulling, and twisting will also be occasionally required.
TD’s Total Rewards Package
TD offers a comprehensive Total Rewards package that includes a competitive base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
Conclusion
TD is committed to creating an environment where colleagues can thrive both at work and at home. If you’re passionate about helping clients and building deep, lasting relationships, this opportunity with TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For more information about this job opportunity, visit the source link here.
